An order management system (OMS) is an efficient technological framework that enables retailers to process inventory orders from online placement through order processing.
It coordinates fulfillment tracking across all sales systems to facilitate seamless visibility into customer tracking throughout the order-to-cash journey.
An OMS assists businesses administer the comprehensive order workflow effectively, from the point a purchaser creates an order to its order management system effective completion and possible return.
It streamlines stock management by supplying instant visibility on inventory counts and order information, enabling retailers to improve their distribution operations and maximize consumer retention.
An order management system effective oms OMS integrates with other company systems like website platforms, fulfillment management systems, accounting software, and shipping carriers to support a efficient order fulfillment process from start to completion.